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First Slide

Implementation Services

Architect the systems, tune the intelligence, and engineer the processes required to turn unstructured data and communications into decisive action.

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01 / the what

4 Building Blocks of Implementation

Knownwell’s Implementation Services are designed to transform your organization from reactive data management to proactive, AI-driven operational excellence. Recognizing that every technical environment and business process is unique, we provide a modular, engineering-led engagement model. Our mission is to eliminate manual friction and establish a “Single Source of Truth” for client health and commercial operations.

Intelligence Tuning

Intelligence Tuning is a collaborative process designed to tune KnownweII’s intelligence engine from providing general, research-backed insights to proprietary intelligence configured for the realities of your business. This ensures we can fine-tune the model to your specific company or industry nuances, providing a baseline your executives can trust.

Forward-Deployed Engineering

Our FDEs serve as an extension of your technical team, ensuring the connections between KnownweII and your ecosystem are solid. This includes custom API development, bi-directional synchronization with CRMs and other systems, and deep embedding into your existing systems architecture to ensure a frictionless flow of information.

Management System Design

Technology only provides value when it’s mapped to a human workflow. We’ll instill new rigor and discipline by helping perfect your roles and responsibilities, reporting rhythm and meeting cadence. We map automated alerts to specific team actions to ensure every intelligence trigger results in a repeatable business outcome.

Agent Development

We design and deploy autonomous AI Agents tailored to your operational needs. From drafting “At-Risk” intervention briefs to automating personalized outreach, these agents act as a force multiplier to execute complex tasks at scale without increasing headcount.

02 / THE HOW

You get more than the knowhow. You get the manuals as well.

Every Implementation Services engagement concludes with a comprehensive implementation kit based on the service or services you select. These playbooks ensure you and your team have everything you need to make KnownweII an integral part of your commercial management system.

LEVEL 1

  • Intelligence Alignment Report

    • Full documentation of the tuned model logic and fidelity targets.

  • Scope of Delivery

  • Weekly Portfolio Triage
  • Monthly Portfolio Review
  • Risk and Opportunity Management

  • Business Impact

  • Clear Visibility
    • An unbiased, data-driven view of account health.
  • Early Detection
    • Spot and mitigate churn risks before they materialize.

LEVEL 2

  • Commercial Operations

    • We act as your right hand, taking full ownership of the revenue forecast, internal alignment, and accountability.

  • Scope of Delivery

  • Everything in Client Operations
  • Plus Additive Services: 
  • + Weekly Revenue Control
  • + Monthly Reforecast Reviews
  • + Revenue Forecast Ownership

  • Business Impact

  • Variance Reduction
    • Significantly tighter accuracy in revenue predictions.
  • Cross-Team Alignment
    • Sales, Finance, and CS move in lockstep.

LEVEL 3

  • Account-Based Enablement

    • We act as a strategic advisor, driving long-term retention and expansion strategy through systematic planning.

  • Scope of Delivery

  • Everything in Client & Commercial Operations
  • Plus Additive Services:
  • + 1:1 QBR Preparation
  • + Strategic Revenue Roadmap
  • + Executive-Ready QBR Decks

  • Business Impact

  • Reactive to Proactive
    • Moving from solving immediate crises to long-term planning.
  • Revenue Credibility
    • Stronger, highly credible QBRs that validate outcomes.

Intelligence Tuning Report

Documentation of the tuned model logic and fidelity targets.

Technical Architecture Map

A blueprint of all bi-directional syncs and custom connectors.

Operational Playbook

Documented workflows and “Alert-to-Action” triggers for your team.

Agent Logic Briefs

Functional documentation for all deployed AI agents.
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“KnownweII is changing our approach, helping us confidently scale. We now have proactive visibility into client health, allowing us to act swiftly and strategically.”

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