Intelligence to Make
Retention a Pillar of
Your Success

Retention Intelligence from KnownweII provides real-time insights into the health of your commercial relationships so you can make intelligence-driven decisions to fuel your business growth.

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02 / THE CHALLENGE

Outdated
Tactics are
Costing Clients

Retaining clients requires building trust, fostering growth, and ensuring mutual success—but too many organizations still rely on outdated systems.

Retention Intelligence replaces these limited methods. With KnownweII’s proprietary real-time client scoring method, you get immediate, actionable intelligence to keep every client relationship on track.

Red-Yellow-Green Reporting

Quick visuals from manual reports are nice to look at, but subjective and open to bias.

Stale Surveys

With 30% response being a huge success, lagging indicators like NPS and C-SAT don’t provide insights about how to act now.

Manual Data Collection

Labor-intensive and inconsistent surveying pulls focus away from strategic priorities.

03 / THE HOW

What Retention
Intelligence Does

Monitors Relationship Health

Evaluate the state of every client relationship using AI-powered analysis of natural information flows (NIFs), combined with structured and external data.

Identifies Risks Early

Detect warning signs like declining sentiment, industry factors impacting your client, or a key champion leaving the organization.

Guides Next Steps

Get proactive recommendations to bolster relationships before they deteriorate into attrition.

Provides Objective Metrics

Move past hunches and anecdotes with clear, data-driven visibility into retention risks and opportunities.

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04 / THE WHY

The KnownweII
Advantage

Always Current

Gives real-time updates, meaning you don’t have to wait for surveys or reports based on historical data.

Seamless Integration

Leverages the data you already collect—no additional tools or inputs required.

AI-Driven Precision

Analyzes signals from across your organization to provide insights no human could synthesize on their own.

See how Retention Intelligence
can keep your best clients
happy and loyal.